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We need to verify your identity with some personal information that should not be shared in this form.  If you're an online banking customer you can sign in and chat with us securely during business hours: Mon-Fri: 8:00 AM - 8:00 PM EST and Saturday 8:00 AM - 5:00 PM EST or call us at your earliest convenience at 877-322-9530.

  
     

Many of our accounts and loans can be opened or started online. Check out our banking and borrowing page to see more. If you would rather talk to a banker or open a business account, continue filling out and submitting this form and we'll reach out to you as soon as possible.

   
 

You should call us instead. To reset your password or unlock your account, we need to gather some personal information that should not be shared in this form. Please call us at your earliest convenience at 877-322-9530 during business hours: Mon-Fri: 8:00 AM - 8:00 PM EST and Saturday: 8:00 AM - 5:00 PM EST. If it’s not urgent, continue filling out and submitting this form and we’ll reach out to you as soon as possible. 

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For account related issues or online banking assistance, please call 877.322.9530.

  • Mon-Fri: 8:00 AM – 8:00 PM EST
  • Saturday: 8:00 AM – 5:00 PM EST

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For business clients:

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Financial centers near me

Lost or stolen cards

Call 833-FIRST-05 (833.347.7805)

Consumer loans

Mail request to:
First Financial Bank
225 Pictoria Dr., Suite 700
Cincinnati, OH 45246

Attn: Loan Servicing Department

Mortgage loans

Mail request to:
First Financial Bank
2105 N State Road 3 Bypass
PO Box 507
Greensburg, IN 47240
 
Attn: Loan Servicing Department

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